It's the question that goes through all online shoppers minds when looking to buy a product online, 'how can I trust that I'm buying a good product from a reputable source?'. After all, how would you know if you haven't bought from them before? Well, the ultimate answer to this question is to seek out reviews left online by real customers for that business. One of the biggest avenues for trust is through company reviews, which give a real account of a real person's experience with the business, free of bias. Voluntary customer reviews are transparent, giving a valuable insight into the workings of the business.
Factory Buys reviews speak for themselves. We boast over 1950 reviews on TrustPilot, with an average 4.4 rating. The TrustPilot rating isn't a simple average of all reviews. It's based on multiple factors like the age and number of reviews. If a customer leaves a review that requires a problem to be solved, the Factory Buys customer service team is quick to respond to any questions, queries or issues. Factory Buys is committed to outstanding service, and has been innovating, improving and setting the standard for customer service in the retail industry for many years.
It's easy to leave a review on Factory Buys. If you have a direct question or query, you can always feel free to reach out to our friendly customer service team via LiveChat or Facebook Messenger for the quickest response. Otherwise we are available via the Contact form on our website, or via a direct email. We are happy to answer all of your queries wherever you may contact us, and in a timely fashion.